Retina Team Lead

American Vision Partners; Phoenix (AZ); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Medical and dental insurance

Eye care discounts

Child care assistance

Pet insurance

Continuing education funds

401(k)

Paid holidays

PTO

Sick Time

Growth opportunities

Job summary

American Vision Partners is seeking an Ophthalmic Assistant Team Lead to supervise ophthalmic assistants and technicians and help gather preliminary information to be used by physicians. You’ll review patient status and perform tests under the physician’s direction.

You will manage back‑office workflow, train staff, ensure efficient patient flow, and support scheduling, documentation and QA initiatives. A collaborative environment with growth opportunities awaits.

Qualifications

• High School Diploma or GED required.
• COA/COT certification a plus.
• At least 1 year of Ophthalmic Assistant/Technician experience.
• Prior supervisory experience preferred.
• Detail oriented; able to multi-task in a fast-paced environment.
• Excellent verbal and written communication skills.
• Flexible schedule Monday-Friday.
• Ability to travel to Chino Valley and Prescott Valley locations as needed.

Responsibilities

• Welcomes patients and visitors with a positive, warm disposition.
• Obtains patient histories through intake assessments and notes findings in EHR.
• Performs visual acuity, auto-refraction, lensometry, tonometry, and keratometry tests.
• Checks pupils and extra-ocular muscles; assists dilation.
• Runs diagnostic tests such as Immersion A-scan, OCTs, and Visual Fields.
• Educates patients on conditions and procedures; obtains consent.
• Monitors faxes and Rx’s; helps ensure timely processing.
• Maintains exam rooms and sterility.
• Scribes for providers to improve flow and reduce delays.
• With Clinic Manager, sets and reviews goals and salary decisions for staff.
• Assists with scheduling and back-office staffing to optimize patient flow.
• Meets with Clinic Manager to discuss operational needs.
• Trains back-office staff on EHR navigation, coding, and policies.
• Conducts quarterly chart audits and action plans for coding/documentation quality.
• Keeps aware of provider schedules and potential concerns.
• Performs other duties as assigned.

Skills

Ophthalmic experience

Supervisory experience

Attention to detail

Communication skills

Flexible schedule

Travel to multiple locations

Education

High School Diploma or GED

COA/COT preferred

Tools

Electronic Health Records (EHR)

Job description

Company Intro

AtAmerican Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!

Overview

As an Ophthalmic Assistant Team Lead, you’ll assist the Clinic Manager supervision of ophthalmic assistants and technicians and generate important preliminary information to be used by the physician. You’ll also be responsible for reviewing patient status and performing medical tests under the direction of the physician.

Responsibilities

• Welcomes patients and visitors with a positive, warm disposition
• Obtains patient histories through intake assessments, making note of findings in EHR
• Performs visual acuity, auto-refraction, manual and automated lensometry, Goldmann and Tonopen tonometry tests and keratometry on patients
• Checks pupils, extra-ocular muscles, confrontational fields and inserts eye drops for dilation
• Runs diagnostic tests such as Immersion A-scan, OCTs and Visual Fields
• Administers color vision, depth perception and Schirmer’s tear testing as needed
• Educates patients on ophthalmic conditions and consent for procedures and surgery
• Monitors E-faxes and Erx’s to ensure failed attempts are managed timely
• Maintains exam rooms, including cleaning/sterilization as necessary
• Scribes for the provider(s) when able, to help the flow and minimize clinic delays
• In conjunction with the Clinic Manager: sets, monitors and evaluates goals, assists in preparation and documentation of reviews, interviews, hires, supervises, counsels, appraises, and recommends salary increases for back office personnel.
• Assists with scheduling back office staff assignments and oversees efficient patient flow
• Meets with the Clinic Manager on a regular basis to discuss operational needs
• Assists with training back office employees to include, but not limited to, navigation in EHR, MIPS, coding/documentation requirements, provider preferences in the technician work-up and Out-Patient Treatment Center policies and procedures
• Conducts technician quarterly chart audits, and in conjunction with the Clinic Manager, reviews findings with staff and helps in the development of a plan of action when coding/documentation is not meeting standards
• Knowledgeable on the provider(s) schedules/templates and able to identify potential concerns
• Performs other duties as assigned

Qualifications

• High School Diploma or GED required
• COA, COT is a plus
• At least 1-year of Ophthalmic Assistant/Technician experience
• Prior supervisory experience preferred
• Detail oriented; reliable and able to multi-task in a fast-paced, high-volume work environment
• Excellent verbal and written communication skills
• Flexible schedule working Monday-Friday
• Ability to travel to Chino Valley and Prescott Valley locations as needed

Benefits & Perks

Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!