Retention & Workforce Planning Coordinator, Grant Service Specialist III (NCS) - Baltimore Poli[...]

Mayor and City Council of Baltimore; Baltimore (MD); On-site; USD 67,687 - 116,360; Full time

Benefits offered by this job

Medical insurance

Prescription drug

Dental insurance

Vision insurance

FSA plans

Wellness programs

Support groups

Workshops

Job summary

The Grant Services Specialist III (GSS III) at Mayor and City Council of Baltimore acts as project manager coordinating the department's retention plan, working with HR, Recruitment, Education & Training, Operations, Fiscal Services and executive leadership.

Responsibilities include developing timelines, dashboards, reports, and performance measures; monitoring progress, analyzing workforce data, and coordinating with bureaus and external partners to advance retention and workforce planning.

Qualifications

• Bachelor's degree in public administration or related field.
• Four years of progressive experience in program management.
• At least two years leading projects or supervising staff.
• Equivalency: an equivalent combination of education and experience.

Responsibilities

• Coordinate the development, updating, and implementation of the department's retention plan.
• Develop project timelines, work plans, milestones, and implementation schedules.
• Facilitate retention workgroups and cross-functional meetings with internal and external stakeholders.
• Research national best practices related to law enforcement recruitment, retention, employee engagement, wellness, and workforce development.
• Draft reports, presentations, briefing materials, policies, and recommendations for executive leadership.
• Track implementation progress and identify barriers to achieving retention objectives.
• Serve as project manager for retention initiatives and special workforce planning projects.
• Coordinate activities across multiple bureaus, divisions, and external partners.
• Monitor project deliverables, deadlines, risks, and resource requirements.
• Maintain project documentation, meeting notes, action items, and implementation trackers.
• Prepare status updates and executive briefings for command staff and city leadership.

Skills

Public administration understanding

Data analytics

Organizational leadership

Communication skills

Education

Bachelor's degree

Job description

Salary Range: $67,687.00 - $116,360.00 annually (Hiring Rate: $67,687.00 - $90,000.00 annually)

The City of Baltimore offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. Wellness programs, support groups, and workshops are also available.

Job Summary

The Grant Services Specialist III (GSS III) serves as project manager and coordinator for department-wide workforce retention initiatives. Under the direction of the Administrative Data Executive, the position coordinates the development, implementation, monitoring, and evaluation of the Department's Retention Plan and serves as the central point of coordination among Human Resources, Recruitment, Education & Training, Operations, Fiscal Services, and Executive Leadership.

Essential Functions

• Coordinate the development, updating, and implementation of the Department's comprehensive Retention Plan.
• Develop project timelines, work plans, milestones, and implementation schedules.
• Facilitate retention workgroups and cross-functional meetings with internal and external stakeholders.
• Research national best practices related to law enforcement recruitment, retention, employee engagement, wellness, and workforce development.
• Draft reports, presentations, briefing materials, policies, and recommendations for executive leadership.
• Track implementation progress and identify barriers to achieving retention objectives.
• Serve as project manager for retention initiatives and special workforce planning projects.
• Coordinate activities across multiple bureaus, divisions, and external partners.
• Monitor project deliverables, deadlines, risks, and resource requirements.
• Maintain project documentation, meeting notes, action items, and implementation trackers.
• Prepare status updates and executive briefings for command staff and city leadership.

Data Analysis and Performance Measurement

• Develop and maintain retention performance measures, dashboards, and reporting tools.
• Track workforce trends including hiring, attrition, retirements, promotions, transfers, and academy completion.
• Conduct analysis of employee survey results, exit interviews, stay interviews, and workforce feedback.
• Identify emerging trends and develop data-informed recommendations.
• Support workforce forecasting and succession planning efforts.
• Coordinate data collection and reporting from multiple internal systems.
• Coordinate retention‑related workgroups, focus groups, and employee feedback sessions.
• Collaborate with Human Resources, Recruitment, Training Academy personnel, supervisors, and executive leadership.
• Support communication strategies related to employee engagement and retention initiatives.
• Assist in developing employee recognition and retention programs.

Grant and Administrative Support

• Support grant‑funded workforce initiatives and reporting requirements.
• Monitor project budgets, deliverables, and performance metrics when applicable.
• Assist with grant applications and program evaluations related to workforce development and retention.

Minimum Qualifications

• Education: Bachelor's degree from an accredited college or university in public administration, public policy, business administration, human resources management, organizational leadership, data analytics, statistics, economics, criminal justice, sociology, psychology, management, information systems, or a closely related field.
• Experience: Four (4) years of progressively responsible professional experience in program management, workforce planning, strategic planning, organizational development, human resources, grants management, performance management, data analytics, public administration, or a closely related field.
• At least one (2) year of experience leading projects, coordinating cross‑functional initiatives, or supervising professional staff.
• Equivalency: an equivalent combination of education and experience may satisfy the above requirements.

Additional Information

Background Check: Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

Probation: All persons, including current City employees, selected for this position must complete a 1‑year mandatory probation.

Equal Employment Opportunity

The City of Baltimore is an Equal Employment Opportunity Employer and prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.

Contact

Questions regarding the application process should be directed to the Department of Human Resources Office of Recruitment at [phone], 711 (TTY), 7 E. Redwood Street, 16th Floor, Baltimore, MD 21202 or send an email to Recruitment.