Retention Specialist

Mountaire Farms; Millsboro (DE); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Eight paid holidays

Medical insurance

Dental plan

Vision plan

401(k) with company match

Profit sharing

Employee discounts

Tuition reimbursement

Job summary

Mountaire Farms seeks a coordinator to drive new employee onboarding and training programs on the production floor. You will help new hires acclimate, track certification progress, and assist with attendance monitoring to reduce turnover.

Responsibilities include leading onboarding sessions, collaborating with HR leadership, and providing translation support as needed to ensure smooth integration and safety compliance.

Qualifications

• High School Diploma or GED is required.
• 2 years’ experience in a comparable role.
• Excellent interpersonal skills.
• Ability to teach and coach others.
• Must possess patience.
• Ability to communicate with Haitian/Creole population is a plus.

Responsibilities

• Assist new employees on the Production floor during onboarding and track certification levels.
• Monitor absenteeism of new hires and contact them if absent.
• Support orientation sessions and provide translation as needed.

Skills

Interpersonal skills

Teaching & coaching

Patience

Creole communication

Education

High School Diploma or GED

Job description

JOB DESCRIPTION

Coordinates programs focused on new employee training/onboarding. Assists new employees in the activities of the processing departments to achieve goals for customer satisfaction, safety, quality and yield; as well as to reduce employee absenteeism and turnover - particularly with employees with less than 90 days of employment.

Hours

Mon. - Fri. 4:30pm - 1:am, occasional Saturday

Major Duties & Responsibilities

• Assists new employees on the Production floor to support them as they transition into their new role. This includes tracking skills improvement to meet certification level. Responsible for monitoring absenteeism of new hires which includes contacting them if absent.
• Leads the new hire onboarding program by presenting in orientation and providing translation as needed.
• Assists in roundtable meetings and activities directed by the Complex Human Resources Manager and Employee Relations Manager to improve retention and turnover. All other duties as assigned.

Qualifications

• High School Diploma or GED.
• 2 years’ experience in a comparable role.
• Excellent interpersonal skills.
• The ability to teach and coach others.
• Must possess patience.
• The ability to communicate with the Haitian/Creole population is a plus.

About Us

Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family-focused work environment that we’ve operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high-quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance.

ABOUT THE TEAM

Mountaine Farms is an agricultural food production and processing company providing work for over 10,000 people at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaine Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

Total Compensation

Mountaire also offers an amazing total compensation package! A few examples of our benefits that may be offered to you are: eight paid holidays, Medical Plans with free onsite Health and Wellness Centers, Dental and Vision Programs, Employee Assistance Program for you and your family, Retirement Planning with 401(k), Profit Sharing, Employee Discounted Chicken Sales, Employee Discounts with partners (Car Purchase, Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!