Retention Lead & Data-Driven Programs Manager

Elizabeth City State University; Elizabeth (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

A university in New Jersey is seeking a Retention Coordinator to improve student success and retention through collaboration with faculty and support services. The ideal candidate will have a master's degree, at least three years of experience in higher education, and strong analytical and interpersonal skills. This role involves supervising Retention Specialists and requires a commitment to supporting a diverse student population.

Qualifications

• Minimum of three years of professional higher education experience related to retention or student success.
• At least two years of supervisory experience.
• Experience in assessment of student support services.

Responsibilities

• Research and assess best practices for improving retention.
• Collaborate with faculty and support services to enhance graduation rates.
• Supervise Retention Specialists in the office.

Skills

Interpersonal skills

Data analysis

Analytical skills

Microsoft Access

Experience with diverse populations

Knowledge of education services

Familiarity with academic platforms

Education

Master’s degree in related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Banner

E4U (EAB Navigate)

Degree Works

Canvas

Job description

A university in New Jersey is seeking a Retention Coordinator to improve student success and retention through collaboration with faculty and support services. The ideal candidate will have a master's degree, at least three years of experience in higher education, and strong analytical and interpersonal skills. This role involves supervising Retention Specialists and requires a commitment to supporting a diverse student population.