Retention-Driven Personal Lines Account Manager

navsav; Ruidoso (NM); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Retirement with up to 4% match

Commission eligible when rounding out

Paid holidays

Paid vacation

Vision Insurance

Supplemental Insurance

Dental Insurance

Job summary

NavSav seeks a passionate Personal Lines Account Manager to support client services and retention in one of our local offices. We are a rapidly growing independent agency with 75+ locations nationwide and access to 150+ carriers, enabling high customer satisfaction and retention.

The role emphasizes growth, retention, and best-in-class service for clients, including policy reviews and renewals. The ideal candidate will bring energy, motivation, and the ability to work independently while meeting

Qualifications

• Property and Casualty license
• Pass background check
• Customer service experience
• Strong verbal/written communication skills
• Good operational computing/typing 45+ WPM (Microsoft Office Suites, Internet Browsers)
• Confident self-starter who works well independently
• Strong problem-solving capabilities
• Ability to multi-task

Responsibilities

• Establish and develop exceptional customer relationships
• Provide prompt, accurate, and friendly customer service
• Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes
• Providing policy reviews as appropriate and remarketing policy renewals as needed for client
• Contribute to individual goals and agency success by following our set retention processes

Skills

Customer service experience

Communication skills

Confident self-starter

Strong problem-solving

Ability to multi-task

P&C license

Tools

Microsoft Office

Internet browsers

Job description

NavSav seeks a passionate Personal Lines Account Manager to support client services and retention in one of our local offices. We are a rapidly growing independent agency with 75+ locations nationwide and access to 150+ carriers, enabling high customer satisfaction and retention.

The role emphasizes growth, retention, and best-in-class service for clients, including policy reviews and renewals. The ideal candidate will bring energy, motivation, and the ability to work independently while meeting