Retailer

LPQ USA LLC; Maryland; On-site; USD 24,314 - 27,552; Part time

Benefits offered by this job

Health coverage

Paid Time Off

401k matching

Pre-tax commuter benefits

Team member discounts

Job summary

LPQ USA LLC is seeking enthusiastic team members to provide exceptional service in a warm environment at Le Pain Quotidien. Your role includes serving food and drinks, anticipating guest needs, and ensuring cleanliness throughout the establishment.

Experience in restaurants, especially with POS systems like Toast, is preferred. Benefits include health coverage, paid time off, 401k matching, and team member discounts.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Flexibility in schedule is highly preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests.
• Anticipate guest needs and note preferences.
• Maintain and consolidate pastry display throughout the day.
• Ensure cleanliness and organization of the restaurant.

Skills

Restaurant experience

POS systems experience

Flexibility in schedule

Communication skills

Tools

Toast POS

Job description

Job Description

At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. We’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to‑go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Responsible for answering the phone with proper etiquette; takes orders over the phone.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross‑trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Benefits

• Enrollment in Company-contributed health coverage plan.
• Accrued Paid Time Off.
• 401k with up to 4% match after ninety (90) days of employment.
• Pre‑tax commuter benefits (in applicable States).
• Team member discounts at all our brands.
• The hourly pay range (plus tips, when eligible) is: $17.65 - $20.00.

Equal Opportunity Employer

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.