Retail Zone Team Leader: Merchandising & Customer Experience

Ollie; La Porte (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Rx coverage after 90 days

401K with immediate vesting

Employee discount 20%

Voluntary benefits

Job summary

Ollie’s in Indiana is seeking a Retail Zone Team Leader to guide a defined zone on the sales floor, ensuring merchandising excellence and an exceptional associate and customer experience. You will oversee merchandising processes, staffing, scheduling, replenishment, pricing, and daily recovery, while driving productivity and service standards across the zone.

This role requires 1–2 years of supervisory retail experience, a high school diploma or equivalent, and a positive, team‑oriented

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience in a mid- to large-size retailer.
• Flexible schedule including evenings, weekends, and holidays.
• Positive attitude and teamwork orientation.

Responsibilities

• Guide and direct the assigned retail zone for merchandising and customer experience.
• Execute merchandising, signage, displays, replenishment, pricing, and daily recovery.
• Schedule and staff for unload/processing and drive associate productivity and service standards.
• Supervise associates, communicate directives, and perform store opening/closing duties as needed.

Skills

Team leadership

Customer service

Scheduling flexibility

Communication

Education

High school diploma or equivalent

Job description

Ollie’s in Indiana is seeking a Retail Zone Team Leader to guide a defined zone on the sales floor, ensuring merchandising excellence and an exceptional associate and customer experience. You will oversee merchandising processes, staffing, scheduling, replenishment, pricing, and daily recovery, while driving productivity and service standards across the zone.

This role requires 1–2 years of supervisory retail experience, a high school diploma or equivalent, and a positive, team‑oriented