Retail Zone Leader: Merchandising & Customer Experience

Ollie; Forest Park (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical coverage after 90 days

401K with immediate vesting

20% Associate discount

Voluntary benefits

Job summary

Ollie is seeking a Retail Zone Team Leader for the Forest Park, OH area to guide a zone of the sales floor, oversee merchandising, signage, replenishment, and customer service, and lead a team to deliver an exceptional associate and customer experience.

Requirements include a high school diploma or equivalent and 1–2 years of supervisory experience with a mid- to large-size retailer; scheduling flexibility for evenings, weekends, and holidays; and a positive, team-oriented attitude.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Leadership

Customer service

Merchandising

Teamwork

Scheduling

Education

High school diploma or equivalent

Job description

Ollie is seeking a Retail Zone Team Leader for the Forest Park, OH area to guide a zone of the sales floor, oversee merchandising, signage, replenishment, and customer service, and lead a team to deliver an exceptional associate and customer experience.

Requirements include a high school diploma or equivalent and 1–2 years of supervisory experience with a mid- to large-size retailer; scheduling flexibility for evenings, weekends, and holidays; and a positive, team-oriented attitude.