Zone Team Leader

Ollie; Gaffney (SC); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage after 90 days

Dental coverage after 90 days

Vision coverage after 90 days

RX coverage after 90 days

401K with immediate vesting

20% Associate discount

Voluntary benefits

Descrizione del lavoro

Ollie’s Stores is seeking a Retail Zone Team Leader to guide a zone of the sales floor, drive merchandising and customer service excellence, and supervise assigned associates. You will ensure standards across inventory, displays, pricing, and daily shop operations.

The role supports staffing, zone performance, and adherence to company programs, with opportunities to lead and contribute to positive customer experiences in a fast-paced retail environment.

Competenze

• High school diploma or equivalent required.
• Minimum 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.

Mansioni

• Guides and directs the operation of a specific zone on the retail floor.
• Oversees merchandising, signage, displays, replenishment, pricing, ad sets and daily recovery.
• Schedules and staffs the zone to ensure productivity and customer service standards.
• Opens and closes the store when needed and performs additional duties as assigned.

Conoscenze

Team leadership

Supervisory experience

Customer service

Merchandising

Formazione

High school diploma

Descrizione del lavoro

Join our team and live the Ollie-tude! : (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Position Overview:

The Retail Zone Team Leader is required to provide guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. The Retail Zone Team Leader oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising, and customer service oversight.

Primary Responsibilities:

Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.

• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.

Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.

• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Qualifications:

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.