Retail Zone Team Leader: Merch & Customer Experience

Ollie's Bargain Outlet; Gaffney (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision after 90 days

401K with company match

20% Associate discount

Career growth & development

Job summary

Ollie’s Bargain Outlet is seeking a Retail Zone Team Leader to guide a store zone, focusing on merchandising and delivering an exceptional associate and customer experience. Responsibilities include merchandising, signage, displays, stocking, scheduling, overseeing staff, and ensuring compliance with store standards and company programs.

Qualifications include a high school diploma or equivalent, 1–2 years of supervisory experience, flexible schedule for evenings and weekends, and the ability to

Qualifications

• Requires supervisory experience at a mid- to large-size retailer.
• Strong focus on customer service and teamwork.
• Ability to lead and develop associates in a fast-paced environment.

Responsibilities

• Execute procedures for the assigned zone, including merchandising and displays.
• Oversee signage, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, seasonal planning, inventory processes, and programs meet expectations.
• Oversee stocking and receiving for the sales floor.
• Manage scheduling and staffing to maximize productivity and service.
• Open/close the store as needed and supervise zone associates.

Skills

Supervisory experience

Customer service

Team leadership

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet is seeking a Retail Zone Team Leader to guide a store zone, focusing on merchandising and delivering an exceptional associate and customer experience. Responsibilities include merchandising, signage, displays, stocking, scheduling, overseeing staff, and ensuring compliance with store standards and company programs.

Qualifications include a high school diploma or equivalent, 1–2 years of supervisory experience, flexible schedule for evenings and weekends, and the ability to