Retail Workforce Management Analyst

Dollar Tree Stores; Chesapeake (VA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Employee Stock Purchase Plan

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree Stores is seeking a Retail Workforce Management Analyst to support daily time and attendance operations across all stores and the Store Support Center. You will analyze labor data, maintain schedules, and partner with IT to optimize WFM systems.

The role focuses on report development, data mining, and training materials for leadership and field teams, with emphasis on accuracy and process simplification.

Qualifications

• Bachelor’s degree in Business Administration, Accounting or similar field.
• 3–5 years retail operations experience preferred with project delivery.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Serve as SME and liaison for WFM systems, including timekeeping and labor scheduling.
• Review and implement payroll, wage management, scheduling and data interfaces.
• Generate weekly and monthly payroll reports and dashboards.
• Ensure compliance with wage, hour and labor regulations.
• Partner with IT and Field Ops to resolve data issues and implement enhancements.
• Support store payroll budgeting and system data maintenance.

Skills

Advanced MS Excel

Analytical skills

Project management

Big data analysis

Education

Bachelor’s degree in Business Administration or Accounting

Tools

Legion for Retail

MicroStrategy

SQL

VBA

Job description

The Retail Workforce Management Analyst will report to the Manager, Workforce Management and support the day to day operations related to the Time and Attendance cycle for all Dollar Tree Stores, Store Support Center, Store Display Team and Store Operations related employees.

Key areas of focus can include reporting and analysis, maintenance of labor standards and schedule templates, labor compliance, store and field level budget allocations, business processes, training and documentation, system maintenance, data mining and analyses, issues management and resolution, business partnering with Field and IT Operations and special projects.

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

• Subject matter expert (SME) and business liaison with IT and Legal for the WFM Suite.e of products including Work Force systems (Compass and Legion), Automated Labor Scheduling, Time and Attendance, and Work Force Analytics.
• Responsible for process review, simplification and documentation, as well as, project management and implementation related to Store Payroll, Compass or Legion Time Keeping & Labor Scheduling, Wage Management, Staffing and Scheduling, Punch Guarding and all other store labor related systems and data.
• Understand labor standards and various labor laws that impact the Company.
• Ensure compliance related to scheduling, meal and rest breaks, penalty pay, labor regulations and other internal requirements.
• Monitor wage and hour compliance and system utilization. Review minimum wage changes and other merit increases, pay ranges, staffing mix and other payroll impacting drivers.
• Compile, analyze and provide detailed and summary reports for leadership to help leverage store related payroll expenses. Implement new payroll dashboards and reports as needed.
• Responsible for generating and distributing key payroll reports on a weekly and monthly basis. This includes timely reconciliations of data to ensure accuracy of reporting, processing payroll budget
• adjustments and chargebacks, preparing journal entries, account reconciliations and results commentary.
• Prepare communications and training material to share with various levels in the Company from Stores to Senior Leadership and work with Store Ops Communications Team to assign tasks, communicate information and train as needed.
• Maintain system data including interfaces, store hierarchy and key attribute tables, pay codes and pay code mapping, job titles, labor scheduling rule sets, etc.
• Identify root causes for system and business problems in order to provide business commentary and solutions. Work directly with IT related to troubleshoot data inconsistencies, errors and other technical issues.
• Responsible for solution design, development, testing and implementation of enhancements related to systems and processes.
• Support overall Store Simplification and other Systems Integration.
• Other duties as assigned

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.

• Education: Bachelor’s Degree in Business Administration, Accounting or similar field
• Work Experience: 3-5 years retail operations experience preferred. Developing and delivering small and mid-scale projects from development to delivery. Report development and instructional design experience. Excellent analytical and creative problem-solving skills with keen attention to detail.

Excellent listening and interpersonal skills; excellent written and oral communication skills are required.

Desired Qualifications - Desired but not required.

• Job Related Skills: Highly self-motivated and directed, able to exercise independent decision making and taking action. Candidate must be deadline driven with demonstrated project management and organization skills. Previous experience with labor reporting, compliance and management. Retail operations experience preferred. Finance experience a plus.
• Technical Skills: Advanced MS Excel, Strong MS Office suite (including PowerBI) required. Legion for Retail, MicroStrategy, SQL, and VBA preferred.

Start Rate = $70,000-$80,000 based on experience plus 10% bonus.

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.

Our success is a team effort —

when we reach our goals, you’ll be eligible for a yearly bonus!

Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans with matching contribution
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services
• And much more!

Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value – it’s what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.

We see an exciting path forward as our company continues to grow and transform – and we know that this path starts with you.

Join our team today and discover The Value of You.

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.