Ops Analyst Workforce Management

Dollar Tree Stores; Chesapeake (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Analyst, Workforce Management at Dollar Tree Stores will support day-to-day Time and Attendance cycle operations, focusing on payroll management, compliance, and reporting. The position requires analytical skills, project management experience, and a bachelor's degree.

Located in Chesapeake, Virginia, this full-time role demands excellent communication and problem-solving skills to ensure effective operations across company stores.

Qualifications

• 3–5 years of retail operations experience preferred.
• Experience developing and delivering projects from development to delivery.
• Strong written and oral communication skills are required.

Responsibilities

• Support the day-to-day operations related to the Time and Attendance cycle.
• Review, simplify and document processes related to Store Payroll.
• Generate key payroll reports and provide analysis for leadership.

Skills

Analytical skills

Problem-solving skills

Interpersonal communication

Project management

Attention to detail

Technical Skills (MS Excel)

Training delivery

Education

Bachelor’s Degree in Business Administration, Accounting or a similar field

Tools

Power BI

SQL

VBA

MicroStrategy

Job description

The Analyst, Workforce Management will report to the Manager, Workforce Management and support the day-to-day operations related to the Time and Attendance cycle for all Dollar Tree Stores, Store Support Center, Store Display Team and Store Operations related employees.

Principal Duties and Responsibilities

• Subject matter expert (SME) and business liaison with IT and Legal for the WFM Suite of products including Work Force systems (Compass and Legion), Automated Labor Scheduling, Time and Attendance, and Work Force Analytics.
• Responsible for process review, simplification and documentation, as well as project management and implementation related to Store Payroll, Compass or Legion Time Keeping & Labor Scheduling, Wage Management, Staffing and Scheduling, Punch Guarding and all other store labor related systems and data.
• Understand labor standards and various labor laws that impact the Company; ensure compliance related to scheduling, meal and rest breaks, penalty pay, and labor regulations.
• Monitor wage and hour compliance and system utilization; review minimum wage changes and other merit increases, pay ranges, staffing mix, and other payroll impacting drivers.
• Compile, analyze and provide detailed and summary reports for leadership to help leverage store related payroll expenses; implement new payroll dashboards and reports as needed.
• Generate and distribute key payroll reports on a weekly and monthly basis, including timely reconciliations of data to ensure accuracy of reporting, processing payroll budget adjustments and chargebacks, preparing journal entries, account reconciliations and results commentary.
• Prepare communications and training material to share with various levels in the Company from stores to senior leadership and collaborate with Store Ops Communications Team to assign tasks, communicate information and train as needed.
• Maintain system data including interfaces, store hierarchy and key attribute tables, pay codes and pay code mapping, job titles, labor scheduling rule sets, etc.
• Identify root causes for system and business problems to provide business commentary and solutions, and work directly with IT to troubleshoot data inconsistencies, errors and other technical issues.
• Design, develop, test and implement enhancements related to systems and processes.
• Support overall Store Simplification and other Systems Integration.
• Other duties as assigned.

Minimum Requirements/Qualifications

• Education: Bachelor’s Degree in Business Administration, Accounting or a similar field.
• Work Experience: 3–5 years of retail operations experience preferred; experience developing and delivering small and mid-scale projects from development to delivery, report development and instructional design experience.
• Excellent analytical and creative problem‑solving skills with keen attention to detail.
• Excellent listening, interpersonal, written and oral communication skills are required.

Desired Qualifications – Desired but Not Required

• Highly self‑motivated and directed, able to exercise independent decision‑making and take action; deadline driven with demonstrated project management and organization skills.
• Previous experience with labor reporting, compliance and management. Retail operations experience preferred; finance experience a plus.
• Technical Skills: Advanced MS Excel, strong MS Office suite (including Power BI), Legion for Retail, MicroStrategy, SQL, and VBA preferred.

Full time

500 Volvo Parkway, Chesapeake, Virginia 23320

Dollar Tree