Retail Warehouse Inside Sales — Customer Service + Sales

E C Barton & Company; Conway (AR); On-site; USD 40,000 - 50,000; Full time

Job summary

E C Barton & Company is seeking a Customer Service Representative for the Home Outlet in Conway, AR. The CSR will greet customers, offer product recommendations, and process sales transactions, ensuring a safe and welcoming shopping environment.

This role emphasizes helpful customer interactions, accurate POS use, and teamwork with store staff to meet sales goals while maintaining high store standards.

Qualifications

• High school diploma or GED required.
• Retail or customer service experience preferred but not required.
• Basic reading, writing, and math skills.
• Ability to communicate clearly and professionally with customers and team members.
• Strong interpersonal skills with a customer-first mindset.
• Ability to work collaboratively in a team-oriented environment.
• Comfortable with basic technology and POS systems.

Responsibilities

• Greet customers in-store and by phone with a friendly, professional demeanor.
• Provide information on product availability, pricing, and usage.
• Process sales transactions accurately using the POS system.
• Assist in cutting materials to customer specifications and loading items into vehicles.
• Move merchandise from receiving to sales floor and ensure correct placement.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Education

High school diploma or GED

Tools

Point-of-Sale (POS) system

Forklift operation

Job description

E C Barton & Company is seeking a Customer Service Representative for the Home Outlet in Conway, AR. The CSR will greet customers, offer product recommendations, and process sales transactions, ensuring a safe and welcoming shopping environment.

This role emphasizes helpful customer interactions, accurate POS use, and teamwork with store staff to meet sales goals while maintaining high store standards.