Retail Sales Associate — Commission & Customer Impact

E C Barton & Company; Mooresville (NC); On-site; USD 23,000 - 26,000; Full time

Job summary

E C Barton & Company is seeking a Customer Service Representative (Retail Sales Associate) at the Mooresville Home Outlet to greet customers, answer questions, and process sales with a focus on a positive shopping experience. You will assist customers, provide product guidance, and help keep the store well-presented and organized.

The role involves handling transactions, assisting with loading and stocking, and collaborating with team members to meet sales goals while maintaining safety and

Qualifications

• High school diploma or GED required.
• Previous retail or customer service experience preferred but not required.
• Basic reading, writing, and math skills.
• Ability to communicate clearly and professionally with customers and team members.
• Strong interpersonal skills with a customer-first mindset.
• Ability to work collaboratively in a team-oriented environment.
• Comfortable with basic technology and point-of-sale systems.

Responsibilities

• Greet customers in-store and by phone and provide service.
• Provide product availability, pricing, and usage information.
• Process sales transactions using the POS system.
• Assist in selling merchandise and support team sales goals.
• Cut materials to customer specifications and assist loading.
• Move merchandise to sales floor and ensure correct placement.
• Tag products with pricing labels per guidelines.
• Maintain a clean, safe store environment and inventory records.
• Operate forklifts and equipment safely per procedures.

Skills

Customer service

Communication

Teamwork

POS system

Safety awareness

Education

High school diploma or GED

Tools

Forklift operation

Job description

E C Barton & Company is seeking a Customer Service Representative (Retail Sales Associate) at the Mooresville Home Outlet to greet customers, answer questions, and process sales with a focus on a positive shopping experience. You will assist customers, provide product guidance, and help keep the store well-presented and organized.

The role involves handling transactions, assisting with loading and stocking, and collaborating with team members to meet sales goals while maintaining safety and