Retail Warehouse Inside Sales - Commission & Growth

E C Barton & Company; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

E C Barton & Company is seeking a Customer Service Representative for Home Outlet in Charlotte, North Carolina. This full-time position involves greeting customers, recommending products, processing sales, and maintaining store presentation while supporting daily operations.

You will handle POS transactions, assist with loading materials, prepare items for customers, and help the team meet sales goals. A high school diploma is required; retail experience is preferred but not required; strong

Qualifications

• High school diploma or GED required.
• Retail or customer service experience preferred but not required.
• Basic reading, writing, and math skills.
• Ability to communicate clearly and professionally with customers and team members.
• Strong interpersonal skills with a customer-first mindset.

Responsibilities

• Greet customers in-store and by phone in a friendly, professional manner.
• Provide information regarding product availability, pricing, and use.
• Deliver outstanding customer service to drive repeat business.
• Assist in selling merchandise and support team in achieving sales goals.
• Accurately process customer purchases using the POS system.
• Cut materials such as carpet, vinyl, and padding to customer specs.
• Assist customers in safely loading purchased materials into their vehicles.
• Move merchandise from receiving to sales floor and ensure proper placement.
• Tag products with pricing labels per store guidelines.
• Maintain a clean, safe, organized store; perform regular inventory counts.
• Operate forklifts and other equipment safely per company procedures.

Skills

Customer service

Communication

Teamwork

Tech-literate

Education

High school diploma or GED

Tools

Point-of-sale (POS) system

Forklift operation

Job description

E C Barton & Company is seeking a Customer Service Representative for Home Outlet in Charlotte, North Carolina. This full-time position involves greeting customers, recommending products, processing sales, and maintaining store presentation while supporting daily operations.

You will handle POS transactions, assist with loading materials, prepare items for customers, and help the team meet sales goals. A high school diploma is required; retail experience is preferred but not required; strong