Retail Warehouse Inside Sales — Commission-Eligible CSR

ADP, Inc.; Wilmington (NC); On-site; USD 33,000 - 45,000; Full time

Job summary

ADP, Inc. is recruiting a Customer Service Representative for the Home Outlet at our Wilmington, NC store. You will greet customers, assist with product recommendations, and handle sales transactions in a fast-paced retail setting.

The role involves cutting materials to specs, loading purchases, and maintaining a safe, attractive showroom. Strong customer focus and teamwork are essential for success in this position.

Qualifications

• High school diploma or GED required.
• Retail or customer service experience preferred but not required.
• Basic reading, writing, and math skills.
• Ability to communicate clearly with customers and team members.
• Comfort with using point-of-sale systems.

Responsibilities

• Greet customers in-store and by phone and assist with questions.
• Process sales transactions accurately at the POS.
• Cut materials to customer specifications and assist with loading items.
• Maintain clean, safe, and organized store environment.
• Support inventory counts and shelf replenishment.

Skills

Customer service

Sales

Communication

Cash handling

Teamwork

Forklift operation

Education

High school diploma or GED

Tools

POS system

Loading equipment

Basic math

Job description

ADP, Inc. is recruiting a Customer Service Representative for the Home Outlet at our Wilmington, NC store. You will greet customers, assist with product recommendations, and handle sales transactions in a fast-paced retail setting.

The role involves cutting materials to specs, loading purchases, and maintaining a safe, attractive showroom. Strong customer focus and teamwork are essential for success in this position.