Retail Visual Security Officer - Deter Theft, Help Customers

Century 21 Stores; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and Disability Insurance

Paid Vacation

401k plan

Flexible schedule

Job summary

Century 21 Stores is seeking a Visual Security Officer to deter theft, monitor entrances, and deliver strong customer service at our New York locations. The role focuses on safety, communications with the Loss Prevention Team, and maintaining a secure shopping environment.

Responsibilities include completing Loss Prevention training, reporting incidents, inspecting high-traffic areas, and standing for long periods.

Qualifications

• High School Diploma or equivalent required.
• Must own or be able to obtain a NYS Security license.
• No experience required.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups.
• Flexible schedule including day, evening, weekends and holidays.

Responsibilities

• Deter theft and monitor customer traffic at entrances.
• Communicate with Loss Prevention Team to ensure store safety.
• Prepare reports on theft incidents, merchandise recoveries and investigations.
• Provide exceptional customer service and ensure customer is the priority.
• Adhere to laws and company policies regarding apprehensions and evidence.

Skills

Interpersonal skills

Communication

Adaptability

Teamwork

Customer service

Self-motivation

Education

High School Diploma or equivalent

NYS Security license

Tools

Two-way radio

Job description

Century 21 Stores is seeking a Visual Security Officer to deter theft, monitor entrances, and deliver strong customer service at our New York locations. The role focuses on safety, communications with the Loss Prevention Team, and maintaining a secure shopping environment.

Responsibilities include completing Loss Prevention training, reporting incidents, inspecting high-traffic areas, and standing for long periods.