Seasonal Loss Prevention Visual Security Officer

Century 21 Stores; New York (NY); Sur place; USD 25 000 - 30 000; Temps partiel

Résumé du poste

Century 21 Stores is seeking a Seasonal Visual Security Officer to deter theft and maintain a safe store environment at customer entrances. You will monitor traffic and communicate with the Loss Prevention Team, providing strong customer service at all times.

The role requires NYS Security license eligibility, ability to stand for long periods, and flexibility to work day, evening, weekends, and holidays in New York locations.

Qualifications

• High School Diploma or equivalent required.
• Must own or be able to obtain a NYS Security license.
• Strong interpersonal and communication skills with diverse customers.
• Flexibility to work day, evening, weekends, and holidays.

Responsabilités

• Deter theft and monitor customer entrances and exit points.
• Communicate suspicious activity to the Loss Prevention Department.
• Provide strong customer service and a safe store environment.
• Prepare reports on theft incidents, recoveries, and investigations.
• Maintain compliance with law and company policies; assist in apprehensions.

Connaissances

Customer service

Communication

Interpersonal skills

Flexibility

Safety awareness

Teamwork

Formation

High School Diploma or equivalent

Outils

Two-way radios

Description du poste

The Seasonal Visual Security Officer primary responsibility is to deter theft, communicate suspicious activity to the Loss Prevention Department,maintaina safe business environment, and provide strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned.

Essential Functions

• Successfully complete all Loss Prevention training requirements including andmaintainingpersonal certifications as required by law.
• Provide an exceptional customer experience by ensuring the customer is always the# 1priority.
• Acknowledge Customers in a friendly and helpful manner upon Customer’s entry/exit into/out the store.
• Monitor high shortage areas including receiving as needed; may perform audit functions.
• Use two-way communication devices tomaintaincontact withStoreLoss Prevention Team to ensure store safety.
• Prepare prompt and complete reportsrelativeto alltheftincidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Loss Prevention Manager.
• Have knowledge of andmaintainstrict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence.
• Regular, dependable attendance and punctuality.

Qualifications

To perform this job successfully, the candidate must be able to perform each essential dutyabove atthe highest levels. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired.

• High School Diploma or equivalent required
• Must own or be able to obtain a NYS Security license
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful self-starter,works well independently as well as part of a team, andis abletoadapt quickly to changing priorities.
• Ability toworka flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Position requires prolonged periods of standing/walking around store or entrances.
• May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
• Must be able toassistin theapprehension ofshoplifters.
• Ability to sustainlong periodsof time enclosed in surveillance areas.
• Frequently lift/move up to 30lbs.