Retail Turnkey - Sales Floor Manager

Fort Brands; Saint Joseph (MO); On-site; USD 38,000 - 54,000; Full time

Job summary

Fort Brands in Saint Joseph, MO is seeking a Retail Sales Lead / Turnkey to help manage daily store operations, guide sales associates, and deliver outstanding customer service in a fast-paced environment. You will lead by example, uphold company standards, stock and price merchandise, monitor inventory, and coach the team to meet sales goals while maintaining a clean, professional storefront.

This role emphasizes teamwork, training, and proactive communication with management to optimize store

Responsibilities

• Opening & Closing: Perform Turnkey duties, including opening and closing the store according to company procedures.
• Team Leadership: Assist with recruiting, training, directing, and motivating sales associates.
• Task Management: Assign daily responsibilities, monitor progress, and ensure tasks are completed properly and on time.
• Customer Service: Assist customers with product selection, answer questions, resolve concerns, and maintain positive customer relationships.
• Sales Performance: Monitor sales performance, coach employees, and encourage teamwork to achieve sales goals.
• Merchandising: Stock shelves, organize merchandise, maintain displays, and ensure products are properly priced.
• Inventory: Monitor inventory levels, perform inventory searches, report shortages, and complete required departmental paperwork.
• Store Maintenance: Maintain a clean, organized, safe, and professional store environment.
• Product Knowledge: Maintain a strong understanding of company products, services, and industry knowledge to support sales.
• Communication: Provide constructive feedback to employees and communicate concerns or operational needs to management.

Job description

• THE FORT

  Retail Sales Lead / Turnkey

  Job Description

  Position Summary

  Responsible for assisting with daily store operations, leading sales associates, providing excellent customer service, and maintaining company standards.

  Key Responsibilities

  • Opening & Closing: Perform Turnkey duties, including opening and closing the store according to company procedures.

  • Team Leadership: Assist with recruiting, training, directing, and motivating sales associates.

  • Task Management: Assign daily responsibilities, monitor progress, and ensure tasks are completed properly and on time.

  • Customer Service: Assist customers with product selection, answer questions, resolve concerns, and maintain positive customer relationships.

  • Sales Performance: Monitor sales performance, coach employees, and encourage teamwork to achieve sales goals.

  • Merchandising: Stock shelves, organize merchandise, maintain displays, and ensure products are properly priced.

  • Inventory: Monitor inventory levels, perform inventory searches, report shortages, and complete required departmental paperwork.

  • Store Maintenance: Maintain a clean, organized, safe, and professional store environment.

  • Product Knowledge: Maintain a strong understanding of company products, services, and industry knowledge to support sales.

  • Communication: Provide constructive feedback to employees and communicate concerns or operational needs to management.

  Position Expectations

  Lead by example, demonstrate accountability, maintain a positive attitude, and ensure company policies and standards are consistently followed.

  Additional duties may be assigned as needed to support store operations.