Retail Training Specialist — Design, Deliver & Elevate

TruStone Financial; Burnsville (MN); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

401(k) with employer match

Disability benefits

Life insurance

Education reimbursement

Career development opportunities

Volunteer time off

Employee discounts

Job summary

TruStone Financial is seeking a Training Specialist to design, deliver, and continuously improve employee training programs at the Burnsville Administrative Office. You will develop foundational and role-based training, ensure content accuracy, and align with current policies and systems.

This role requires delivering training and supporting cross-functional initiatives. The position emphasizes evaluating learner progress, communicating outcomes to stakeholders, and collaborating on new system

Qualifications

• Bachelor’s degree required; organizational development, HR, finance or similar preferred.
• Demonstrated knowledge of financial literacy; lending knowledge/experience preferred.
• Excellent internal/external member service skills and professional demeanor.
• Strong computer skills with Microsoft Office and collaboration tools.

Responsibilities

• Design, deliver, and continuously improve employee training programs.
• Develop and facilitate foundational and role-based training.
• Evaluate learner progress and communicate outcomes to stakeholders.

Skills

Customer service

Training delivery

Presentation skills

Verbal communication

Problem solving

Education

Bachelor’s Degree

Tools

Zoom

Microsoft Teams

Microsoft Office Suite

Job description

TruStone Financial is seeking a Training Specialist to design, deliver, and continuously improve employee training programs at the Burnsville Administrative Office. You will develop foundational and role-based training, ensure content accuracy, and align with current policies and systems.

This role requires delivering training and supporting cross-functional initiatives. The position emphasizes evaluating learner progress, communicating outcomes to stakeholders, and collaborating on new system