Retail Training Specialist

Acosta, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

A competitive salary with benefits

Collaborative culture and team

Job summary

Acosta Group is seeking a part-time Retail Training Specialist in Wilkes-Barre, PA. The role focuses on delivering hands-on training to field merchandisers to ensure consistent merchandising standards, product knowledge, and brand representation across territories.

You will conduct on-site and virtual sessions, develop materials, and coach teams to improve performance while aligning with promotional campaigns and store standards.

Qualifications

• High school diploma/GED required.
• Prior retail experience and/or retail training experience preferred.
• Proficient with smartphone apps, emails, texts, and e-learning platforms.

Responsibilities

• Deliver comprehensive training programs and materials for field merchandisers.
• Travel up to 75 miles within the assigned territory.
• Conduct on-site and virtual training sessions on standards and campaigns.
• Coach field merchandisers on product placement and display techniques.
• Provide hands-on coaching during store visits and address gaps.
• Collaborate with field managers to identify and prioritize training needs.
• Monitor training effectiveness through metrics and feedback.
• Update training materials based on product changes and trends.
• Support new product launches and store resets with training.
• Serve as SME on merchandising best practices and competitor activity.

Skills

Interpersonal skills

Organizational skills

Self-starter

Education

High school diploma/GED

Tools

Smartphone proficiency

Email

Text messaging

E-learning platforms

Job description

Retail Training Specialist

General Information

Company: PRE-US

Location: WILKES BARRE, Pennsylvania, 18701

Ref #: 84220

Pay Rate: $ 15.00

Experience/skills and/or location may influence position wage rate

Range Minimum: $ 15.00

Range Maximum: $ 15.00

Function: Merchandising

Employment Duration: Part-time

Description and Requirements

A Retail Training Specialist is responsible for delivering training programs to field merchandisers to ensure consistent implementation of merchandising standards, product knowledge, and brand representation across designated territories. This role involves conducting hands‑on training and providing ongoing support to enhance the performance and productivity of field managers.

What’s in it for you?

• A competitive salary with a benefits package.

• Be a part of a collaborative and culture‑oriented team.

What will you do?

• Deliver comprehensive training programs and materials for field merchandisers, including manuals, presentations, and visual aids.

• Travel up to 75 miles within the assigned territory.

• Conduct on‑site and virtual training sessions to educate field merchandisers on standards, product features, and promotional campaigns.

• Train field merchandisers on product placement, signage, and display techniques to maximize visual impact and sales.

• Provide hands‑on coaching and feedback during store visits to reinforce training concepts and address performance gaps.

• Collaborate with field managers to identify training needs and prioritize skill development areas.

• Monitor and evaluate training effectiveness through metrics, observations, and feedback.

• Update training materials based on product changes, guidelines, and industry trends.

• Support new product launches and store resets with timely training sessions and resources.

• Serve as a subject matter expert on merchandising best practices, trends, and competitor activities.

• Foster a positive learning environment and culture of continuous improvement among field merchandisers.

• Cover open territories executing client‑specific work.

How will you succeed?

• Demonstrate strong interpersonal and organizational skills.

• Be a self‑starter, quick learner, detail‑oriented, flexible, and agile in adapting to various tasks and situations.

• Able to effectively communicate with others.

Experience and Qualifications

• High school diploma/GED required.

• Prior retail experience and/or retail training experience is preferred.

• Proficient in operating a smartphone and apps, sending/receiving emails, sending/receiving text messages, E‑learning platforms.

• Must have a valid driver’s license, reliable transportation, and be available for occasional weekend work.

Work Environment and Physical Requirements

• Have good vision and the ability to stand, walk, sit, stoop, and kneel.

• Be willing and able to work in cold environments conditions.

The tasks performed by Premium Reset Teams are very physical and require constant movement and lifting. If you're ready, we're ready. Let's do this.

So, are you Premium’s next Retail Training Specialist?

#WeArePremium

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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