Retail Technician – Tech Repair & Sales

United Smart Tech; Rockford (MI); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Uncapped commission

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Training & career development

Teamwork-based culture

Résumé du poste

uBreakiFix by Asurion in Michigan is hiring a Retail Technician to troubleshoot and repair devices, help customers, and earn uncapped commissions on top of hourly pay. The role involves teamwork, ongoing training, and a flexible schedule including weekends.

The position emphasizes hands-on repair of phones and tablets, simple tech explanations for customers, and inventory management within a fast-paced retail environment.

Qualifications

• 6–12+ months of retail, repair, or customer service experience (preferred).
• Some knowledge of smartphones/OS/hardware.
• Bonus points for soldering or tech repair skills.

Responsabilités

• Troubleshoot + repair phones, tablets, and more.
• Talk tech in simple, helpful ways with customers.
• Hit performance goals and earn uncapped commission.
• Manage store inventory.
• Package and ship devices for same-day service.
• Promote Connected Home tech protection plans.
• Work flexible retail hours (incl. weekends).

Connaissances

Troubleshooting

Phone repair

Customer service

Inventory management

Description du poste

Job Description

Love fixing things and helping people?
Join uBreakiFix by Asurion as a Retail Technician where you’ll repair devices, support customers, and get paid for leveling up your skills.

Why Join Us?

• Starts at $15/hr-$16.50 per hour + uncapped bonus commissions (our top techs average $665/month in bonus commissions).
• Health, dental, vision & life insurance.
• Paid time off.
• Ongoing training & career development.
• Teamwork-based, inclusive work culture.

What You’ll Do:

• Troubleshoot + repair phones, tablets, and more.
• Talk tech in simple, helpful ways with customers.
• Hit performance goals and earn uncapped commission.
• Manage store inventory.
• Package and ship devices for same-day service.
• Promote Connected Home tech protection plans.
• Work flexible retail hours (incl. weekends).

What We’re Looking For:

• 6–12+ months of retail, repair, or customer service experience (preferred).
• Some knowledge of smartphones/OS/hardware.
• Bonus points for soldering or tech repair skills.
• Friendly, organized, motivated team players.

Work Location:

In person

uBreakiFix by Asurion is proud to be an equal-opportunity employer, committed to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.