Retail Tech & Service Consultant

Comcast Corporation; Napa (CA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Tuition Reimbursement

Paid Time Off

Paid Parental Leave

401K with match

Job summary

Comcast Corporation in Napa, CA is hiring a Retail Sales Consultant to engage customers, showcase products, and drive sales in a fast-paced store environment. You will explain features, resolve questions, and assist with accounts while delivering excellent service.

The role offers a base pay of $18.00 per hour plus targeted commissions, a strong benefits package, and a path for growth through on-the-job training and performance incentives. Flexibility to work evenings and weekends is required.

Qualifications

• High School Diploma or equivalent is required.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Engage customers with enthusiasm and explain product features.
• Provide outstanding customer service in all interactions.
• Meet or exceed sales targets and follow up for customer satisfaction.
• Explain account statements, process payments in-store, and handle service requests.
• Promote Comcast/Xfinity products as brand ambassador.
• Maintain up-to-date product knowledge and competitive intel.
• Contribute to a fun, collaborative store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Corporation in Napa, CA is hiring a Retail Sales Consultant to engage customers, showcase products, and drive sales in a fast-paced store environment. You will explain features, resolve questions, and assist with accounts while delivering excellent service.

The role offers a base pay of $18.00 per hour plus targeted commissions, a strong benefits package, and a path for growth through on-the-job training and performance incentives. Flexibility to work evenings and weekends is required.