Retail Tech Sales Pro - Unlimited Earnings Potential

Comcast Corporation; North Charleston (SC); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Day-One benefits

Medical coverage

Dental coverage

Vision coverage

Tuition reimbursement

Paid Time Off

401K matching

Job summary

Comcast in the United States seeks a friendly retail associate to demonstrate Xfinity products and assist customers with account questions in store. You will drive service upgrades and provide exceptional support, building knowledge of Comcast offerings while delivering engaging experiences.

You will meet sales targets, stay informed on product features, and participate in a dynamic, team-oriented environment with opportunities for growth and advancement.

Qualifications

• High School Diploma or GED is required.
• Customer service and sales skills are essential.
• Ability to learn product features and explain them to customers.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as a brand ambassador to promote Comcast/Xfinity products.
• Maintaining detailed sales product knowledge and competitive information.

Skills

Customer service

Communication

Critical thinking

Problem solving

Persuasion

Professional integrity

Resilience

Self motivation

Teamwork

Technical knowledge

Workplace organization

Education

High School Diploma or GED

Job description

Comcast in the United States seeks a friendly retail associate to demonstrate Xfinity products and assist customers with account questions in store. You will drive service upgrades and provide exceptional support, building knowledge of Comcast offerings while delivering engaging experiences.

You will meet sales targets, stay informed on product features, and participate in a dynamic, team-oriented environment with opportunities for growth and advancement.