Retail Tech Sales Pro – Unlimited Bonus Potential

Asurion; Rockwall (TX); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Ongoing training

Unlimited bonus

Competitive pay & benefits

Career growth opportunities

Job summary

Asurion's uBreakiFix retail stores are hiring a Retail Sales Technician to provide friendly tech support and top‑notch customer service. Starting pay is $17.00 per hour with uncapped sales and repair incentives, plus an average monthly incentive of about $607.

You will diagnose, repair, and explain devices, while upselling products and delivering an exceptional in‑store experience. You should have 1+ year of customer service or retail sales experience, basic knowledge of mobile devices, and the

Qualifications

• 1+ years of customer service/retail sales experience.
• 6+ months of experience with product service support or technology repair (preferred).
• Basic knowledge of mobile devices and operating systems.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Demonstrated ability to multitask efficiently in a fast‑paced environment.
• A passing background check (criminal and drug test).

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Be the face of Asurion and deliver award‑winning, personalized customer experiences.
• Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers.
• Upsell Asurion product and achieve sales goals.
• Contribute & support in market, based on needs of the business and store locations.
• Efficiently multitask in a dynamic retail environment.
• Self-manage and set priorities.

Skills

Customer service

Retail sales

Technical troubleshooting

Multitasking

Background check

Job description

Asurion's uBreakiFix retail stores are hiring a Retail Sales Technician to provide friendly tech support and top‑notch customer service. Starting pay is $17.00 per hour with uncapped sales and repair incentives, plus an average monthly incentive of about $607.

You will diagnose, repair, and explain devices, while upselling products and delivering an exceptional in‑store experience. You should have 1+ year of customer service or retail sales experience, basic knowledge of mobile devices, and the