Retail Sales Expert - Tech-Savvy, Commission Potential

Comcast Technology Solutions; Gurnee (IL); Hybride; USD 48 216 000 - 82 656 000; Plein temps

Avantages offerts par ce poste

Day-One benefits

401K Savings Plan

Paid Time Off

Tuition reimbursement

Résumé du poste

Comcast is hiring for a Xfinity Retail Sales Consultant in Gurnee, IL. The role involves engaging customers, demonstrating product features, and delivering outstanding service in a fast-paced retail environment.

You will meet sales targets, assist customers with account questions, upgrades, and bill payments, and act as a brand ambassador for Comcast/Xfinity products. A high school diploma is required, with flexible scheduling including evenings and weekends.

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsabilités

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.

Connaissances

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Formation

High School Diploma

Description du poste

Comcast is hiring for a Xfinity Retail Sales Consultant in Gurnee, IL. The role involves engaging customers, demonstrating product features, and delivering outstanding service in a fast-paced retail environment.

You will meet sales targets, assist customers with account questions, upgrades, and bill payments, and act as a brand ambassador for Comcast/Xfinity products. A high school diploma is required, with flexible scheduling including evenings and weekends.