Retail Sales Consultant — Tech Enthusiast, Unlimited Earnings

Comcast Advertising; Morton Grove (IL); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

401K plan with match

Paid Time Off

Tuition reimbursement

Job summary

Comcast Xfinity Retail Sales Consultant in Morton Grove, IL, engages customers with enthusiasm, demonstrates product features, and delivers outstanding service to drive sales. You will help customers with account questions, explain plans, and promote Xfinity products in a fast-paced store environment.

The role emphasizes teamwork, customer focus, and technology passion, with on-site shifts and opportunities for growth within a leading media and technology company.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity Retail Sales Consultant in Morton Grove, IL, engages customers with enthusiasm, demonstrates product features, and delivers outstanding service to drive sales. You will help customers with account questions, explain plans, and promote Xfinity products in a fast-paced store environment.

The role emphasizes teamwork, customer focus, and technology passion, with on-site shifts and opportunities for growth within a leading media and technology company.