Retail Tech Sales Consultant - Dynamic, Commission-Driven

Comcast Advertising; Springfield (MA); Hybrid; USD 46,838,000 - 61,992,000; Full time

Benefits offered by this job

Day-One benefits

Discount tickets to Universal Resorts

401K Savings Plan

Job summary

Comcast Xfinity is hiring a Retail Sales Consultant in Springfield, MA. You will engage customers, demonstrate product features, and promote Comcast/Xfinity services in-store. The role emphasizes delivering outstanding service, achieving sales targets, and assisting with account questions and billing.

Flexibility to work evenings, weekends, and holidays is required. The position offers training, benefits from Day One, and uncapped earning potential with commissions.

Qualifications

• High School Diploma or equivalent required.
• Ability to adjust to a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining detailed sales product knowledge and competitive information.
• Contributing to a fun and competitive store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is hiring a Retail Sales Consultant in Springfield, MA. You will engage customers, demonstrate product features, and promote Comcast/Xfinity services in-store. The role emphasizes delivering outstanding service, achieving sales targets, and assisting with account questions and billing.

Flexibility to work evenings, weekends, and holidays is required. The position offers training, benefits from Day One, and uncapped earning potential with commissions.