Retail Sales Consultant - Earn with Commission & Benefits

Comcast Corporation; Danvers (MA); Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

Day-One benefits!

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000 (FT

Paid Time Off

401K Savings Plan with 6% match

Job summary

Comcast Corporation in Danvers, MA is seeking an energetic Xfinity Retail Sales Consultant to engage customers, demonstrate product features, and deliver outstanding service in a fast-paced store environment. You will help customers with questions, process service requests, and promote Comcast/Xfinity products.

You will work toward sales targets, upgrade services, and maintain strong product knowledge while representing the brand and contributing to a collaborative team culture.

Qualifications

• High School Diploma or GED required.
• Excellent communication and customer service skills.
• Ability to learn product features and explain them to customers.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as a brand ambassador to promote Comcast/Xfinity products.
• Providing expert knowledge and passion around technology, especially Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma | GED

Job description

Comcast Corporation in Danvers, MA is seeking an energetic Xfinity Retail Sales Consultant to engage customers, demonstrate product features, and deliver outstanding service in a fast-paced store environment. You will help customers with questions, process service requests, and promote Comcast/Xfinity products.

You will work toward sales targets, upgrade services, and maintain strong product knowledge while representing the brand and contributing to a collaborative team culture.