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Job summary
A leading media and technology company in Grand Rapids, Michigan is seeking a dedicated Customer Service Representative. The role involves passionately representing the company’s products, providing exceptional customer support, and achieving sales goals. Ideal candidates should have a strong customer-focused approach along with excellent communication skills. The job requires a flexible schedule, supporting a culture of inclusion while promoting collaboration and growth. This role offers a competitive salary, including a base pay of $15.00 plus commission.
Qualifications
2–5 years of relevant work experience required.
Ability to carry and lift up to 25-pound boxes.
Must be able to work a flexible schedule.
Responsibilities
Represent products and services demonstrating product knowledge to customers.
Listen to customer needs and provide appropriate solutions.
Achieve sales and customer experience goals.
Skills
Customer-Focused
Communications
Teamwork
Persuasion
Critical Thinking
Education
High School Diploma / GED
Job description
A leading media and technology company in Grand Rapids, Michigan is seeking a dedicated Customer Service Representative. The role involves passionately representing the company’s products, providing exceptional customer support, and achieving sales goals. Ideal candidates should have a strong customer-focused approach along with excellent communication skills. The job requires a flexible schedule, supporting a culture of inclusion while promoting collaboration and growth. This role offers a competitive salary, including a base pay of $15.00 plus commission.