Retail Tech Sales Associate — Customer Experience Advocate

Comcast (CC) of Willow Grove; Independence (MO); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Day-One benefits

Paid Time Off

Tuition reimbursement

Job summary

Comcast Xfinity in Independence, MO is seeking a energetic Retail Sales Associate to engage customers, demonstrate features, and help them choose the right services. You will provide friendly, solutions-focused support and process in-store transactions while upholding store standards.

As part of a team, you’ll meet or exceed sales targets, assist with billing questions, and act as a brand ambassador for Comcast/Xfinity products.

Qualifications

• High School Diploma or equivalent.
• Flexible schedule including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes, and move around the store.

Responsibilities

• Engaging customers with enthusiasm and explaining product features.
• Providing outstanding customer service.
• Meeting or exceeding sales targets and following up for service excellence.
• Helping customers interpret and pay bills in the store.
• Answering questions on services, updating account data, and processing requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology.
• Maintaining sales product knowledge and competitive information.
• Contributing to a fun and competitive environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or equivalent

Job description

Comcast Xfinity in Independence, MO is seeking a energetic Retail Sales Associate to engage customers, demonstrate features, and help them choose the right services. You will provide friendly, solutions-focused support and process in-store transactions while upholding store standards.

As part of a team, you’ll meet or exceed sales targets, assist with billing questions, and act as a brand ambassador for Comcast/Xfinity products.