Retail Tech Repair Specialist - Fix, Help & Sell

United Smart Tech; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Monthly store incentive

Paid time off

Ongoing training

Job summary

uBreakiFix by Asurion in the United States is seeking a Retail Technician to repair devices, assist customers, and grow technical skills in a fast-paced store. You’ll troubleshoot smartphones and tablets, explain tech in simple terms, and work toward goals that unlock uncapped commissions.

You will also manage inventory, package and ship devices for same-day service, and promote connected home protection plans. Expect flexible hours, including weekends, plus paid time off and ongoing training.

Qualifications

• 6–12+ months of retail, repair, or customer service experience.
• Knowledge of smartphones/OS/hardware.
• Bonus points for soldering or tech repair skills.
• Friendly, organized, motivated team players.

Responsibilities

• Troubleshoot + repair phones, tablets, and more.
• Talk tech in simple, helpful ways with customers.
• Hit performance goals and earn uncapped commission.
• Manage store inventory.
• Package and ship devices for same-day service.
• Promote Connected Home tech protection plans.
• Work flexible retail hours (incl. weekends).

Skills

Customer service

Troubleshooting

Phone repair

Hardware knowledge

Team player

Tools

POS systems

Job description

uBreakiFix by Asurion in the United States is seeking a Retail Technician to repair devices, assist customers, and grow technical skills in a fast-paced store. You’ll troubleshoot smartphones and tablets, explain tech in simple terms, and work toward goals that unlock uncapped commissions.

You will also manage inventory, package and ship devices for same-day service, and promote connected home protection plans. Expect flexible hours, including weekends, plus paid time off and ongoing training.