Retail Team Member - NYC

Original X Productions; New York (NY); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Flexible Schedule

Paid Time Off

Paid Sick Time

Job summary

Original X Productions is hiring Retail Team Members for The FRIENDS Experience NYC to support retail and photo operations and keep the space clean. The role suits someone who thrives in a fast-paced setting with guest-facing interactions.

The position is part-time with a pay rate of $19.00 per hour and requires a flexible schedule including weekends. Join a team that values guests, safety, and providing memorable experiences.

Qualifications

• Must be able to stand for extended periods (75%+).
• Able to move around inside the exhibit space.
• Commit to a minimum of three shifts, including a weekend day.
• Lifts and moves items up to 50 pounds.

Responsibilities

• Work with the Retail Lead to keep the area clean.
• Maintain cleanliness of the retail area; sweep, wipe surfaces, empty trash.
• Create a fun, welcoming environment for guests.
• Cash out guests and answer questions about items.
• Report needed repairs and maintenance.
• Assist with retail and photo operations at The FRIENDS Experience NYC.
• Other duties as assigned.

Skills

Exceptional communication

Organized and detail oriented

Ability to multitask

Cash handling

Reliable proactive team player

Education

High school diploma or equivalent

Job description

Original X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDS™ Experience,and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.

Job Summary

OGX is seeking Retail Team Members to assist with retail and photo operations at The FRIENDS™ Experience - NYC, while also preserving the cleanliness of the retail space. The ideal candidate thrives in a fast‑paced environment and has knowledge of guest support and interactions.

This part time position pays $19.00 per hour.

Responsibilities

• Work with the Retail Lead to ensure that the area is clean
• Maintain cleanliness of the retail area including sweeping floors, wiping down surfaces, and removing trash
• Have a "go beyond" mindset when helping guests.
• Create a fun and welcoming environment for guests
• Report needed repairs and maintenance
• Cash out guests
• Answer questions about retail items
• Additional duties as assigned

Requirements

• Must be able to remain in a stationary standing position more than 75% of the time
• Must be able to move about inside the exhibit space
• Must be able to commit to a minimum of three shifts, one of which must be on a weekend day
• Constantly positions self to clean and maintain exhibit equipment
• Frequently lifts and moves items / equipment weighing up to 50 pounds
• Able to work a variable schedule including nights, weekends, and holidays

Your strengths include

• Exceptional communication skills
• Organized and detail oriented
• Ability to multitask
• Cash handling
• Reliable proactive team player

Your experience

• High school diploma (or its equivalent) preferred
• Knowledge of cash handling
• Knowledge of guest services
• Previous retail experience

Benefits

• Flexible Schedule
• Paid Time Off
• Paid Sick Time

Why work at OGX

For us it's all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.