Retail Team Member: Fast Checkout, Service & Stock

Michaels; State College (Centre County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical/dental/vision benefits

Job summary

Michaels is seeking a store associate in State College to deliver friendly, efficient customer service and accurate checkout experiences. You will help customers locate items, participate in rewards enrollments, and support in-store processes such as BOPIS/SFS and truck unloading.

The role emphasizes stocking, merchandise recovery, and adherence to SOPs to maintain an inviting, well-merchandised store environment.

Qualifications

• Experience in customer-facing roles in retail preferred.
• Ability to operate cash register and process transactions accurately.
• Familiarity with rewards programs and basic upsell techniques.

Responsibilities

• Assist customers in locating products and providing solutions.
• Provide fast and friendly checkout experience and accurate cash handling.
• Promote rewards program and credit card enrollment when appropriate.
• Educate customers about Voice of Customer surveys.
• Support Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS) processes.
• Perform stocking, truck unloading, and planogram (POG) maintenance.
• Maintain store recovery, in-stock levels, and merchandise presentation.

Skills

Customer service

Cash handling

Retail sales

POS systems

Stocking

Planogram compliance

Tools

POS systems

Job description

Michaels is seeking a store associate in State College to deliver friendly, efficient customer service and accurate checkout experiences. You will help customers locate items, participate in rewards enrollments, and support in-store processes such as BOPIS/SFS and truck unloading.

The role emphasizes stocking, merchandise recovery, and adherence to SOPs to maintain an inviting, well-merchandised store environment.