Retail Team Member: Customer Service, Stock & Discounts

Michaels; Macon (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels in Macon, GA seeks a retail team member to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will help with truck unloading, stocking, and maintaining in-store merchandising according to planograms.

The role involves promoting rewards and Private Label Credit Card enrollments and supporting omnichannel processes. The position requires standing for long periods and ability to lift and move merchandise; all store activities support a

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Support store recovery, merchandise return/go back process, and in-stock levels.
• Adhere to SOPs and company policies; maintain a positive, respectful demeanor.

Skills

Retail experience

Job description

Michaels in Macon, GA seeks a retail team member to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will help with truck unloading, stocking, and maintaining in-store merchandising according to planograms.

The role involves promoting rewards and Private Label Credit Card enrollments and supporting omnichannel processes. The position requires standing for long periods and ability to lift and move merchandise; all store activities support a