Retail Team Member: Customer Service & Merchandising

Dollar General; Kissimmee (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401(k) savings plan

Paid time off

Job summary

Dollar General, vying for customer satisfaction in a fast-paced pOpshelf environment in Kissimmee, seeks a Team Member to handle stocking, merchandising, and cashier duties. You will ensure product knowledge, friendly service, and a clean store while following company SOPs.

The role emphasizes eye-catching displays, accurate checkout handling, and teamwork across daily operations, with physical duties including lifting and movement of merchandise.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Possess product knowledge and use of selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf.
• Rotate product to create eye-catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Condense and reset displayed merchandise and conduct daily recovery to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
• Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Customer service

Cash handling

Communication

Planogram compliance

Merchandising

Stocking displays

Heavy lifting

Education

High school diploma or equivalent

Tools

Cash register system

Job description

Dollar General, vying for customer satisfaction in a fast-paced pOpshelf environment in Kissimmee, seeks a Team Member to handle stocking, merchandising, and cashier duties. You will ensure product knowledge, friendly service, and a clean store while following company SOPs.

The role emphasizes eye-catching displays, accurate checkout handling, and teamwork across daily operations, with physical duties including lifting and movement of merchandise.