Retail Team Member: Customer Service & Merchandising

Dollar General Corporation; Acworth (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General Corporation is seeking a Team Member at OPS Shelf to serve customers, stock and merchandise displays, operate cash registers, and maintain a clean store environment. You will recover merchandise, follow merchandising guidelines, and assist customers with purchases and self-checkout across multiple terminals.

The role emphasizes product knowledge, effective communication, safety, and adherence to company policies to maximize store profitability and customer satisfaction.

Qualifications

• Read and follow diagrams, safety rules, and operating instructions.
• Strong communication and interpersonal skills.
• Read and follow planograms and merchandising guides.
• Knowledge of basic cash handling procedures.
• Basic math skills for everyday transactions.
• Operate cash registers and scanners.
• Stock, rotate, and display merchandise.

Responsibilities

• Provide superior customer service.
• Use product knowledge to enhance customer experience.
• Maintain a clean, organized store environment.
• Merchandise and rotate displays to attract customers.
• Assist customers at self-checkout across terminals.
• Restock, recover, and organize shelves and displays.
• Follow SOPs and company policies.
• Operate registers, take payments, and bag merchandise.
• Assist customers with merchandise and inquiries.
• Keep store areas clean, including floors and restrooms.

Skills

Read and interpret documents

Interpersonal communication

Planogram compliance

Cash handling

Basic math

Cash register operations

Stock and display merchandising

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Team Member at OPS Shelf to serve customers, stock and merchandise displays, operate cash registers, and maintain a clean store environment. You will recover merchandise, follow merchandising guidelines, and assist customers with purchases and self-checkout across multiple terminals.

The role emphasizes product knowledge, effective communication, safety, and adherence to company policies to maximize store profitability and customer satisfaction.