Retail Team Member: Customer Experience & Merchandising

Dollar General Corporation; Lawton (OK); Sur place; USD 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

Health insurance options

401(k) Savings Plan

Paid sick leave

Vacation

Paid maternity and parental leave

Résumé du poste

pOpshelf is seeking a Team Member to act as a primary customer contact, stocking, merchandising, cleaning, and operating cash registers to maximize store profitability and customer satisfaction.

The role emphasizes strong product knowledge, safe and organized store maintenance, and adherence to company policies while assisting customers at multiple registers and executing display rotations per merchandising guidelines.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.

Responsabilités

• Provide superior customer service to exceed the customer's expectations.
• Possess product knowledge and use of selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf.
• With the assistance of Company merchandising guidelines, rotate product to create eye-catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Condense and reset displayed merchandise and conduct daily recovery to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
• Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Connaissances

Read diagrams

Interpersonal communication

Planogram reading

Cash handling

Math basics

Cash register functions

Stock and display merch

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

pOpshelf is seeking a Team Member to act as a primary customer contact, stocking, merchandising, cleaning, and operating cash registers to maximize store profitability and customer satisfaction.

The role emphasizes strong product knowledge, safe and organized store maintenance, and adherence to company policies while assisting customers at multiple registers and executing display rotations per merchandising guidelines.