Retail Team Member: Customer Experience & Merchandising

The TJX Companies, Inc.; Detroit (MI); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

Credit union

Referral bonuses

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. at Marshalls in Detroit is seeking team members to deliver exceptional customer experiences while maintaining a clean, organized store. You will engage shoppers, support merchandise flow, and participate in loss prevention initiatives.

Strong communication, attention to detail, and the ability to multitask in a dynamic retail environment are essential. A flexible schedule and teamwork with associates and supervisors are required to succeed.

Qualifications

• Excellent customer service to engage and assist customers.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced store environment.
• Adaptability to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging customers and upholding service standards.
• Cross-training in multiple store areas to support business needs.
• Promote credit and loyalty programs and maintain store standards.
• Accurately ring purchases/returns and manage cash handling per procedures.
• Maintain merchandising and floor recovery to keep a clean, organized sales area.
• Adhere to labor laws and store policies; participate in safety initiatives.
• Support loss prevention and shrink reduction programs.
• Other duties as assigned by store leadership.

Skills

Excellent customer service

Flexible schedule

Strong communication

Attention to detail

Multi-tasking

Adaptability

Team collaboration

Retail experience preferred

Job description

The TJX Companies, Inc. at Marshalls in Detroit is seeking team members to deliver exceptional customer experiences while maintaining a clean, organized store. You will engage shoppers, support merchandise flow, and participate in loss prevention initiatives.

Strong communication, attention to detail, and the ability to multitask in a dynamic retail environment are essential. A flexible schedule and teamwork with associates and supervisors are required to succeed.