Retail Team Member — Customer Champion & Framing Expert

Michaels; Greensboro (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Michaels is hiring for a store position in Greensboro, NC. Deliver friendly customer service, help customers shop, and ensure a fast checkout experience. You will handle truck unloads, stocking, and maintain in-store merchandising to meet brand standards.

Responsibilities include assisting customers, promoting the Rewards program, supporting BOPIS/SFS processes, and adhering to SOPs. This role involves standing for long periods in a climate-controlled retail environment.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; cash handling to standards.
• Engage customers on rewards and Private Label Credit Cards; enroll customers.
• Educate customers on VOC survey.
• Assist with Omni channel processes, including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram processes.

Skills

Retail experience

Job description

Michaels is hiring for a store position in Greensboro, NC. Deliver friendly customer service, help customers shop, and ensure a fast checkout experience. You will handle truck unloads, stocking, and maintain in-store merchandising to meet brand standards.

Responsibilities include assisting customers, promoting the Rewards program, supporting BOPIS/SFS processes, and adhering to SOPs. This role involves standing for long periods in a climate-controlled retail environment.