Retail Team Member, Crayola Experience

Crayola Experience; Orlando (FL); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Free Admission to Crayola Experience

Annual Bonus Potential for all Full‑In

Company Matched 401k

Comprehensive Healthcare Benefits

Education Assistance Program

Wellness Programs

Employee Discounts on Crayola products

Employee Events

Job summary

Crayola Experience Orlando seeks a Retail Team Member to be the frontline in guest service, helping guests select Crayola products and souvenirs to remember their experience.

The role requires flexibility to work both weekdays and weekends, strong cash handling and interpersonal skills, and the ability to lift up to 40 pounds in a family-friendly environment.

Qualifications

• High School Diploma preferred.
• Must be flexible and available to work evenings, weekends and holidays.
• Demonstrated ability to work with and understand cash registers and cash handling procedures.
• Must have excellent interpersonal and communication skills.
• Must have a good command of the English language, both written and verbal.
• Retail sales experience and capable of working with the public in a retail environment.
• Position requires physical duties involving regularly lifting fixture parts and cartons weighing up to 40 pounds.

Responsibilities

• Consistently meet guest satisfaction standards, greet all guests and answer questions.
• Achieve monthly and seasonal productivity goals as set by management.
• Support Crayola brand’s educational mission to use the arts as a tool for development.
• Merchandise and rework product to maintain visual presentation standards.
• Maintain a clean and neat work area and complete daily cleaning duties.
• Identify potential safety issues and adhere to safety standards.
• Execute POS procedures and follow cash handling policies.
• Utilize salesmanship and suggestive selling to maximize revenues.
• Assist in receipt of new products, pricing, and replenishment on the sales floor.
• Knowledgeable on specialty locations including photo sales, carts, kiosks, and print-on-demand center.
• Maintain cleanliness and organization in stockroom, sales floor and register areas.

Skills

Customer service

Cash handling

Interpersonal communication

Retail sales experience

English language

Education

High School Diploma preferred

Tools

Cash registers

Job description

Crayola has inspired children to express their creativity since 1903. Crayolians take pride in fulfilling our mission of helping parents and educators raise creatively alive children around the world. Join our team and be part of an iconic brand that develops quality art products and experiences that are loved by families and preferred by teachers. Our company culture is mission focused, and encourages fun, collaboration, transparency, and helping others. Crayola believes our workforce benefits from a broad spectrum of diverse ideas and perspectives which enables us to understand our consumers better.

Must have availability to work weekdays and weekends

GENERAL SUMMARY:

As a Retail Team Member you will be the most critical link in ensuring our guests have a rewarding experience that will keep them coming back again and again. Your primary responsibilities will include providing quality guest service to all guests and to assist them in selection of Crayola products and other merchandise souvenirs to remember their experience.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Consistently meet a guest satisfaction standards, greet all guests and answer any questions
• Achieve monthly and seasonal productivity goals as set by management
• Support the Crayola brand’s educational mission to use the arts as a tool for intellectual and emotional development of children
• Merchandise and rework product in order to maintain visual presentation standards through set planograms and other guidelines
• Maintain a clean and neat work area, complete daily cleaning duties as assigned as well as any other general housekeeping needs
• Ability to identify potential safety issues and adhere to all safety standards
• Properly execute all POS procedures and follow all cash handling policies
• Utilize salesmanship and suggestive selling to maximize revenues
• Assist in receipt of new products, pricing, and replenishment of items on sales floor
• Knowledgeable on any specialty locations including the photo sales, carts, kiosks, and print on-demand center
• Maintain cleanliness and organization in the stockroom, sales floor and register areas

JOB SPECIFICATIONS:

• High School Diploma Preferred.
• Must be flexible and available to work evenings, weekends and holidays
• Demonstrated ability to work with and understand cash registers and cash handling procedures
• Must have excellent interpersonal and communication skills
• Must have a good command of the English language, both written and verbal.
• Must have retail sales experience and capable of working with the public in a retail environment.
• Position requires physical duties involving regularly lifting fixture parts and cartons weighing up to 40 pounds.

PHYSICAL CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must regularly lift and/or move at least 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

WHY CRAYOLA?

• Kid Inspired Culture
• Free Admission to Crayola Experience for Employees
• Community Volunteerism Opportunities
• Annual Bonus Potential for all Full-Time Employees
• Company Matched 401k & Employee Value Sharing Plan
• Comprehensive Healthcare Benefits for Eligible Employees
• Education Assistance Program
• Wellness Programs
• Employee Resource Groups
• Generous Product Discounts Onsite & Online
• Company Sponsored Employee Events
• Discounts on a wide variety of products and services - automotive, electronics, fitness, travel and entertainment

Crayola is committed to providing competitive market compensation. Our pay ranges are established using reliable market data and consider factors such as job responsibilities, industry benchmarks, and geographic location.

Individual starting pay is determined by a candidate’s skills, experience and qualifications. This role is eligible to participate in an annual incentive plan as per plan guidelines. For a full list of Crayola benefits, please visit https://www.crayola.com/company/employee-benefits .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.