Retail Team Manager

Philip Morris International; Emporia (KS); On-site; USD 90,000 - 120,000; Full time

Job summary

Swedish Match (PMI U.S.) is seeking a Retail Team Manager to lead a field sales team and manage key retail accounts within an assigned territory. This player-coach role combines coaching with hands-on account management to drive distribution, merchandising, and promotional execution.

The ideal candidate has 3–5+ years in retail sales, strong leadership and analytical skills, and fluent English. Bachelor’s degree preferred; base salary ranges from $90,000 to $120,000, with PMI as the employer.

Qualifications

• Bachelor’s degree preferred.
• 3–5+ years in retail sales, wholesale grocery, route sales, or related fields.
• Proven leadership, coaching, planning, organizational, and team management skills.
• Strong communication, presentation, and analytical abilities.

Responsibilities

• Lead, coach, and develop a team of sales representatives to achieve regional business objectives.
• Manage assigned retail and wholesale accounts while executing strategic business plans.
• Drive product distribution, merchandising excellence, promotional execution, and product freshness standards.
• Analyze market, sales, and customer data to identify growth opportunities and develop action plans.
• Ensure effective routing, call coverage, and execution across the territory.
• Monitor business performance, communicate goals, and implement corrective strategies when needed.
• Collaborate with cross-functional teams, including Business Development and Strategic/Key Account Managers.
• Support recruiting, onboarding, performance management, and development planning for team members.
• Maintain accurate reporting of retail and account metrics.
• Foster a culture of integrity, accountability, collaboration, and high performance.

Skills

Leadership

Communication

Coaching

Analytical abilities

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Salesforce

Sales analytics tools

Job description

Retail Team Manager | Swedish Match (PMI U.S.)

Help build a smoke-free future. Swedish Match, a Philip Morris International (PMI) affiliate and maker of ZYN nicotine pouches, is seeking a Retail Team Manager to lead sales and execution activities within an assigned territory. This player-coach role combines team leadership with direct account management, driving retail sales, distribution, merchandising, promotional execution, and customer growth strategies.

Key Responsibilities

• Lead, coach, and develop a team of sales representatives to achieve regional business objectives.
• Manage assigned retail and wholesale accounts while executing strategic business plans.
• Drive product distribution, merchandising excellence, promotional execution, and product freshness standards.
• Analyze market, sales, and customer data to identify growth opportunities and develop action plans.
• Ensure effective routing, call coverage, and execution across the territory.
• Monitor business performance, communicate goals, and implement corrective strategies when needed.
• Collaborate with cross-functional teams, including Business Development and Strategic/Key Account Managers.
• Support recruiting, onboarding, performance management, and development planning for team members.
• Maintain accurate reporting of retail and account metrics.
• Foster a culture of integrity, accountability, collaboration, and high performance.

Qualifications

• Bachelor’s degree preferred.
• 3-5+ years of experience in retail sales, wholesale grocery, route sales, or related fields.
• Proven leadership, coaching, planning, organizational, and team management skills.
• Strong communication, presentation, and analytical abilities.
• Experience using Microsoft Office (Excel, PowerPoint, Word, Outlook), Salesforce, syndicated data, and sales analytics tools.
• Fluent in English and legally authorized to work in the United States.

Compensation

Annual base salary: $90,000 - $120,000

PMI is an Equal Opportunity Employer committed to fostering an inclusive workplace and advancing a smoke-free future. .