Retail Team Leader - Sales & Service Excellence

See S Candies; Flagstaff (AZ); On-site; USD 26,000 - 38,000; Full time

Job summary

See’s Candies seeks a Store Manager to lead a single retail location in a fast-paced, high-volume environment. You will oversee daily operations, ensure adherence to guidelines, and drive sales while delivering outstanding customer service.

This role requires 3+ years of management experience, proven coaching ability, and flexibility for weekends and holidays. The position focuses on cost control, merchandising, safety, and team development in a fun, customer-centric setting.

Qualifications

• Minimum 3 years of retail management experience in a high volume, fast-paced working environment.
• Proven success in developing, motivating, training and coaching employees.
• Proven ability to grow the business by seeking sales opportunities and developing a sales-driven team.
• Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.
• Physical ability to unload deliveries and prepare returns when the store closes at the end of the season.
• Flexibility in working hours, including weekends and holidays.

Responsibilities

• Oversee onsite daily operations of a single retail shop.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.

Skills

Retail management

Staff coaching

Sales development

High volume

Job description

See’s Candies seeks a Store Manager to lead a single retail location in a fast-paced, high-volume environment. You will oversee daily operations, ensure adherence to guidelines, and drive sales while delivering outstanding customer service.

This role requires 3+ years of management experience, proven coaching ability, and flexibility for weekends and holidays. The position focuses on cost control, merchandising, safety, and team development in a fun, customer-centric setting.