Retail Team Leader (Key Holder) – Growth & Benefits

Gordon Food Service; Cleveland (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Holidays Off

Advancement

Healthcare Benefits

Job summary

Gordon Food Service is hiring a Retail Team Leader (Key Holder) in Cleveland. The role focuses on leadership, stocking, and delivering excellent customer service in a retail environment.

The position requires 1–2 years of retail experience, ability to lift up to 50 lbs, and a flexible full-time schedule including weekends and holidays. Training and advancement opportunities are available.

Qualifications

• 1–2 years of retail experience with increasing responsibility.
• Physical ability to lift up to 50 lbs.
• Flexible full-time schedule including nights, weekends and holidays.
• Must be at least 18 years old and have a high school diploma or equivalent.
• Ability to operate power equipment such as slicing equipment, walkie lifts and forklifts where applicable.

Responsibilities

• Open and close the store and manage daily operations.
• Unloading merchandise and stocking inventory, moving items from stockroom to store.
• Maintain merchandise rotation, proper food handling and product quality.
• Deliver exceptional customer service and build sales relationships.
• Handle cash, deposits and counting registers.
• Help build and train the team; develop leadership skills.

Skills

Customer service

Leadership

Cash handling

Inventory management

Point of sale

Education

High School Diploma or equivalent

Job description

Gordon Food Service is hiring a Retail Team Leader (Key Holder) in Cleveland. The role focuses on leadership, stocking, and delivering excellent customer service in a retail environment.

The position requires 1–2 years of retail experience, ability to lift up to 50 lbs, and a flexible full-time schedule including weekends and holidays. Training and advancement opportunities are available.