Retail Team Leader: Elevate Customer Experience

Red White and Blue Thrift; Berlin (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Red White and Blue Thrift is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales floor operations. You will ensure top-notch customer service, maintain store standards, and help meet sales targets.

The role offers guidance and growth within a supportive team environment. You will supervise retail activities, coach team members, and ensure efficient cashier operations and floor management while collaborating on sales strategies to enhance the customer shopping

Qualifications

• Supervise and mentor retail team members.
• Ensure exceptional customer service and store standards.
• Oversee cashier operations and cash handling procedures.
• Manage day-to-day operations of the sales floor and stock levels.
• Collaborate with the Retail Manager to implement sales strategies and drive performance.

Responsibilities

• Operational Oversight: Manage day-to-day operations of the sales floor, ensuring adherence to store standards and efficient service.
• Team Development: Supervise and mentor retail team members, providing ongoing coaching.
• Customer Service Excellence: Ensure exceptional customer service and resolve inquiries promptly.
• Inventory Management: Oversee inventory levels, pricing, and merchandising.
• Cashier Operations: Supervise cashier processes and cash handling under guidance.

Skills

Team leadership

Customer service

Cash handling

Inventory management

Sales strategies

Job description

Red White and Blue Thrift is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales floor operations. You will ensure top-notch customer service, maintain store standards, and help meet sales targets.

The role offers guidance and growth within a supportive team environment. You will supervise retail activities, coach team members, and ensure efficient cashier operations and floor management while collaborating on sales strategies to enhance the customer shopping