Retail Floor Supervisor - Lead and Develop Team

Red White & Blue Thrift; Waterbury (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Red White & Blue Thrift in Waterbury, CT is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales-floor operations. You will work with the retail team to ensure excellent customer service, maintain store standards, and reach sales targets.

You will supervise activities, coach team members, ensure cashier operations run smoothly, manage inventory, and collaborate on sales strategies to enhance the shopping experience at our thrift store.

Qualifications

• Bilingual English and Spanish preferred.
• Excellent verbal and written communication skills.
• Basic computer skills including MS Office, Teams and Outlook.
• High school diploma or GED preferred.

Responsibilities

• Operational oversight of the sales floor to meet store standards and customer service excellence.
• Coach and develop retail team members.
• Supervise cashier operations and cash handling procedures.
• Oversee inventory levels and pricing accuracy on the sales floor.
• Collaborate with Retail Manager on sales strategies and floor management.

Skills

Bilingual English/Spanish

Customer service

Verbal and written communication

MS Office / Teams / Outlook

Education

High school diploma or GED

Tools

MS Office

Teams

Outlook

Job description

Red White & Blue Thrift in Waterbury, CT is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales-floor operations. You will work with the retail team to ensure excellent customer service, maintain store standards, and reach sales targets.

You will supervise activities, coach team members, ensure cashier operations run smoothly, manage inventory, and collaborate on sales strategies to enhance the shopping experience at our thrift store.