Bilingual Retail Floor Supervisor

Red White & Blue Thrift; Berlin (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Red White & Blue Thrift is seeking a Retail Supervisor to support the Retail Manager and oversee day-to-day sales-floor operations. You’ll ensure top-notch customer service, maintain store standards, and help achieve sales targets.

The role offers growth opportunities with guidance from the Retail Manager. You will supervise retail activities, coach team members, and ensure efficient cashier operations and floor management.

Qualifications

• Bilingual English/Spanish preferred.
• Strong verbal and written communication skills.
• Basic computer skills including MS Office, Teams, and Outlook.
• Ability to work independently and complete assignments within given instructions and routines.
• High school diploma or GED preferred.
• Retail or customer-facing experience preferred but not required.

Responsibilities

• Operational Oversight: Manage day-to-day operations of the sales floor, ensuring adherence to store standards, efficient product processing, and optimal customer service delivery under the guidance of the Retail Manager.
• Team Development: Supervise and mentor retail team members, providing ongoing coaching to enhance performance and foster a positive work environment.
• Customer Service Excellence: Ensure exceptional customer service, handling inquiries, and resolving issues promptly and effectively, reflecting the Retail Manager's direction.
• Inventory Management: Oversee inventory levels on the sales floor, ensuring products are well-stocked, merchandised, and priced accurately to meet customer demand and sales targets.
• Cashier Operations: Supervise cashier operations, including transaction processing and adherence to cash handling procedures, under the guidance of the Retail Manager.
• Learning and Growth: Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics with guidance from the Retail Manager.
• Collaborative Leadership: Work closely with the Retail Manager to implement sales strategies, optimize productivity, and contribute to the overall success of thrift store operations.

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MS Office

Teams

Outlook

Job description

Red White & Blue Thrift is seeking a Retail Supervisor to support the Retail Manager and oversee day-to-day sales-floor operations. You’ll ensure top-notch customer service, maintain store standards, and help achieve sales targets.

The role offers growth opportunities with guidance from the Retail Manager. You will supervise retail activities, coach team members, and ensure efficient cashier operations and floor management.