Retail Team Leader: Drive Sales & Customer Experience

Brooks Brothers; Cypress (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Match

Associate Discount

Paid Holidays

Paid Vacation

Job summary

Brooks Brothers is hiring an Assistant Store Manager in Cypress, TX. You will support the Store Manager to build a results-driven team that delivers an amazing customer experience and maintains a visually appealing store.

You will lead initiatives, develop staff, and ensure merchandising and operations standards are met on a daily basis. You will engage customers, demonstrate product knowledge, and partner with the Store Manager on action plans.

Qualifications

• 2+ years as a Co/Assistant Manager in a similar volume, apparel business.
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability including evenings and weekends.
• May travel to other store locations as needed.

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty using company tools.
• Develop team members who are committed to delivering a great customer experience.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met.
• Learn all aspects of the business and share ideas to drive the business.
• Remain composed during challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and assist in management in the Store Manager's absence.
• Model values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Leadership

Customer focus

Adaptability

Teamwork

Sales skills

POS experience

Tools

POS system

Job description

Brooks Brothers is hiring an Assistant Store Manager in Cypress, TX. You will support the Store Manager to build a results-driven team that delivers an amazing customer experience and maintains a visually appealing store.

You will lead initiatives, develop staff, and ensure merchandising and operations standards are met on a daily basis. You will engage customers, demonstrate product knowledge, and partner with the Store Manager on action plans.