Assistant Store Manager: Lead Teams & Customer Experience

Brooks Brothers; Westport (CT); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Employee discount

Job summary

Brooks Brothers is seeking an Assistant Store Manager to support the Store Manager in building a high-performing team and delivering an exceptional customer experience. You will help manage store operations, merchandising, and staff development to drive sales.

In this role, you will demonstrate product knowledge, engage customers, train teammates, and handle POS duties on designated shifts. You will model company values and adapt to changing priorities while maintaining a welcoming, energetic

Qualifications

• 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
• Learn about all aspects of the business and share ideas to drive the business.
• Remain composed in the face of challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Job description

Brooks Brothers is seeking an Assistant Store Manager to support the Store Manager in building a high-performing team and delivering an exceptional customer experience. You will help manage store operations, merchandising, and staff development to drive sales.

In this role, you will demonstrate product knowledge, engage customers, train teammates, and handle POS duties on designated shifts. You will model company values and adapt to changing priorities while maintaining a welcoming, energetic