Retail Team Leader — Drive Growth, Service & Visuals

Mountain Warehouse; Town of Lake George (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount

Uniform allowance

Job summary

Mountain Warehouse seeks a dynamic EMS Lake George supervisor to lead a retail team, delivering exceptional customer service and merchandising excellence. You will develop staff, coach performance, and drive store targets while maintaining safety and operational standards.

The role emphasizes leadership, team motivation, and proactive engagement with customers and the local community, celebrating the brand with energy and a people-first approach.

Qualifications

• Proven leadership in a retail setting.
• Experience coaching and mentoring teams.
• Strong communication and customer service skills.
• Knowledge of visual merchandising and store standards.

Responsibilities

• Lead and develop the retail team to meet targets and deliver exceptional service.
• Oversee daily store operations, stock control, merchandising, and safety.
• Drive sales performance and KPIs through coaching and accountability.
• Create an engaging, welcoming shopping experience consistent with brand standards.

Skills

Leadership

Team motivation

Coaching

Communication

Job description

Mountain Warehouse seeks a dynamic EMS Lake George supervisor to lead a retail team, delivering exceptional customer service and merchandising excellence. You will develop staff, coach performance, and drive store targets while maintaining safety and operational standards.

The role emphasizes leadership, team motivation, and proactive engagement with customers and the local community, celebrating the brand with energy and a people-first approach.